Legal

Privacy Policy

Last updated 12 August 2026

Ripple Media ("we", "us", "our") respects your privacy. This policy explains what personal information we collect when you contact us or use this website, how we use it, and how you can reach us about it. We handle personal information consistently with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

What we collect

We collect only what we need to respond to you or provide the services you have asked about. This can include:

  • Your name, email address and phone number
  • Your business name and details about what you need
  • Messages or information you send through the contact form or by email
  • Your email address when you download a free resource (AI Mastery or Social Media Mastery)

We do not ask for sensitive information and we do not collect payment card details through this website.

How we use it

We use your information to:

  • Reply to your enquiry and provide a proposal or quote
  • Deliver and manage the services you have engaged us for
  • Send you resources you have requested
  • Keep records and meet our legal obligations

We do not sell your information and we do not pass it to other businesses for their own marketing. See the cookies section below for how we measure our own advertising.

Who we share it with

We only share your details where it is necessary to deliver our services or where the law requires it. Anyone we share information with is expected to keep it confidential.

How we store and protect it

We take reasonable steps to keep your information secure and protect it from misuse, loss or unauthorised access. We retain it only for as long as needed for the purpose it was collected, or as required by law.

Cookies and third-party content

This website uses the Meta pixel, a small piece of code from Meta Platforms (Facebook and Instagram). It sets cookies that tell us which pages were visited and whether a visit led to an enquiry or a resource download, so we can measure how our own advertising is performing and show relevant ads to people who have already visited the site. The pixel reports page visits and actions. It does not send Meta the name, email address or phone number you type into a form. Meta handles that data under its own privacy policy, which we do not control.

You can limit this through your ad preferences on Facebook and Instagram, through your browser cookie settings, or with a tracking blocker. Blocking it does not affect any part of this website, including the contact form.

Some pages also embed video content hosted by Vimeo and YouTube. If you play those videos, those platforms may set their own cookies subject to their own privacy policies, which we do not control.

Your rights

You have the right to access the personal information we hold about you and to ask us to correct it if it is inaccurate. To do so, contact us at the details below.

Contact us

If you have any questions about this policy or how we handle your information, get in touch: